Frequently Asked Questions

1. Product Information

What is included in the effect packs?

Each pack contains ZIP folders that need to be opened first. Inside, you'll find the respective files, such as the presets, the effect file, bonus files, and each product contains also a tutorial on how to use them.

Are the effectscompatible with all versions of Premiere Pro?

The presets are available starting from Adobe Premiere Pro 2020. As a tip, we recommend always working with the latest version, but they are also compatible with older versions.

How do I install the ffects in Premiere Pro?

Each file comes with a tutorial that explains the process in detail.

2. Ordering and Payment

What payment methods are accepted?

Our shop accepts the following payment methods:

  1. Credit/Debit Cards (Visa, MasterCard, American Express)
  2. PayPal
  3. Apple Pay
  4. Google Pay
  5. Bank Transfer
  6. Klarna (Pay Later/Installments)
  7. Stripe

Can I purchase your products as a bundle?

Yes, you can order the products as a bundle and receive a discount, which has already been applied.

Do you offer refunds or exchanges?

Due to the nature of digital products we cannot offer refunds. We will work with you to make sure that everything you purchase is working properly!

How do receive the products?

You will receive a separate email with a unique download link

3. Usage and Licensing

Can I use the effects in commercial projects?

Yes, you can.

Are these effects customizable?

Yes, all the files and effects are provided in a transparent format, allowing you to customize them.

4. Technical Support

What should I do if the effects aren’t working?

Please reach out to me, and I’ll be happy to assist you. Rest assured, the effects are fully functional and working perfectly.

Where can I find tutorials on how to use the effects?

Each effect includes a step-by-step tutorial to guide you through the process.

5. Account and Shop Information

Do I need to create an account to make a purchase?

No, simply provide your payment details, and that's it.

Can I download my purchased products again if needed?

If you accidentally delete the product, don’t worry! Once purchased, you can download it an unlimited number of times. Simply access the original download link or your account to retrieve it anytime. The Link will be the same for you.